Category: Blog artikelen
Author: Robin Schutten

The 5 costs of classic SAP integration

When we look at integration, we usually do not consider all aspects, but mainly those that are visible. Using the analogy of an iceberg, we like to make it clear what costs are involved in integration. To make a good comparison with e.g. an ESB hosted by an IaaS (Infrastructure As A Service) provider or an iPaaS (Integration Platform As A Service), to compare apples with apples you need to consider all costs.


Manage

The management of interfaces is an obvious cost item, but in many organisations of small to medium size, we see that the management is done "for a while". As a result, fires are often extinguished and there is little time or priority to address the cause. A good design of the basic ITIL processes incident and problem management and of course a good control on this, can significantly reduce management costs.

Development

Another cost item that floats above the surface is of course the development costs incurred for new or changeable interfaces. There are several aspects involved in development. What is the speed with which integration can be developed? With more and more customers we see the shift from consolidated (ERP) to Best Of Breed, which puts more pressure on the integration department to deliver faster. In addition, integration also means time costs money. Have you ever taken a critical look at what takes up the most time? We experience that it is mainly testing and organizing / consulting that takes most of the time.


Licence costs

The license costs quickly absorb a large part of the integration budget. In addition to the platform itself, the underlying OS and database can also entail licensing costs.


Upgrades and migrations

And then there are the upgrades and migrations. An unmistakable task for any IT organization. Different layers, also means different upgrades, but often it comes down to the same thing: a lot of fine-tuning, freezes, regression tests and therefore a lot of time. So what does the upgrade often deliver functionally for the business? Nothing is the disappointing answer. Sometimes an upgrade is no longer possible and even has to be migrated: in integration country this means that almost every application manager has to be involved to do a 0-measurement and eventually give his or her approval. Often test scripts have already ended up in a dusty load and the wheel may be reinvented.


Knowledge

In order to manage all those layers of your integration platform, knowledge is of course indispensable. But that knowledge does not come automatically. Attracting, securing and retaining knowledge is not easy and often the internal employees don't come into someone else's kitchen enough to absorb the necessary knowledge about best practices. The subject matter is often complex in terms of content and broad knowledge is required.


Question of conscience

Do you have a clear picture of all the costs associated with integration? Do you know what to look out for when buying an integration platform, whether it's an on-premise or cloud platform? A business case is difficult to make if you don't compare apples with apples. Gaining transparency in the costs of integration remains difficult. With the trend of hybrid, - and cloud integration the advantages of a hybrid integration platform beckon. Curious about a hybrid integration platform that supports both your on premise and cloud integration, and offers a fully transparent cost model?

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Robin Schutten Sales
Robin Schutten