Within Oliver IT, this slogan buzzes around softly but audibly. And then I ask myself the question: Is this a marketing slogan or is this the ambition of the company and its employees?
On our website you can read that 'Redefining simplicity' stands for our philosophy, namely that IT should be simple for end users!
How do we do that? Well, we at Oliver IT deliver solutions for often complex business processes, especially within the logistics and service & maintenance sector, by developing web- and mobile apps. If the outcome of such complex business processes needs to be simple for end users, you will understand that there is a long way to go to get there.
But how do we do that?
When developing software, we always use the 'process of the customer' as a starting point. This process then determines the solution. We involve the end users by conducting interviews and workshops. Based on these interviews, we map out the business processes by means of a process plate.
The big advantage of a process plate or process model is that you can easily see where you can realize optimizations in the process.
"Fewer process steps simply means simpler"
We make the current process visible with an AS IS situation and outline the future situation with a TO BE situation. In this way we show how a process can be set up more efficiently. We then work out the solution in so-called 'Functions' and 'Use Cases'. This makes it easier for both the customer and our programmers to understand what the application will look like and how it should work.